A next-gen survey app for intelligent feedback and actionable insights.
- Industry: Media and Entertainment
- Country: UK
The primary objective of creating a client survey app is to develop a smooth and interesting survey experience that makes it simple to analyse and visualize client replies. With the help of this software, businesses will be able to perform "what if analysis" scenarios depending on various survey factors, which will provide more information and help us in deciding how to improve our services.
The core challenges
- Data integration and source complexity: Integrating multiple data sources (e.g. SharePoint lists) into Power Apps can be complex, especially if the data is stored in different formats. For this we use connectors and APIs effectively to establish seamless data integration.
- Dynamic survey design: Designing a flexible and dynamic survey interface that accommodates various question types, branching logic. This is achieved by creating interactive and user-friendly survey forms. Implement logic to handle conditional display of questions based on previous responses.
- Scalability and performance: Ensuring that the app performs well and remains responsive, even with large datasets or a high volume of concurrent users. We optimize app performance by minimizing unnecessary data calls, utilizing delegation where possible, and implementing efficient data caching strategies.
- Data visualization and analysis: Implementing advanced visualization techniques to present survey data in a meaningful and actionable format. For this we have done Power BI integration or custom visualizations within Power Apps to create compelling dashboards and reports.
- Security and compliance: Ensuring that sensitive client data is handled securely, and that the app complies with relevant privacy regulations. To achieve this, we Implement robust security measures within Power Apps, such as role-based access control, data encryption, and compliance with data protection standards.
Solution The solutions work together to improve the Power App’s value proposition, efficacy, and usability for users in the survey. The following solutions have been used by the project to address the challenges:
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Data integration : Use connectors and APIs effectively to establish seamless data integration. Ensure data consistency and accuracy across various sources. -
Dynamic feedback: Utilize Power Apps controls effectively to create interactive and user-friendly survey forms. Implement logic to handle conditional display of questions based on previous responses. -
Data visualization: Created dashboard by using various responses of clients. By incorporating various visuals to present survey data in a meaningful and actionable format. -
Embedded the report: Embed the report into the web application, making it easily accessible and seamlessly integrated into the user's workflow. This empowers users to access and interact with the report directly within the application environment.
Integration.
Equipped with a variety of data source.
Power Apps is enhanced and made more compatible by the numerous ways, it can be integrated with other apps and tools. We have utilized some of these integration options for this report.
- SharePoint
- Power Automate
- Power BI
Enhancement.
By adding useful features.
We've added several features that enable users to interact with data in a seamless manner to improve the application and user experience.
Enhanced data visualization
Utilized Power BI to create interactive dashboards that provide real-time insights into survey responses. Integrated custom visuals and data filters within the Client Survey App to enhance user engagement and enable detailed analysis of client feedback.
OTP generator
Created Power Automate flow for OTP Generator, this will security measures within Power Apps, such as role-based access control, data encryption, and compliance with data protection standards.
Instant updating
Created Power Automate flow for spontaneous updating of data on registering new client’s response.
Login with OTP
An extra edge of security is offered by OTP login in contrast to conventional password-based authentication. The OTP lowers the possibility of an unauthorized sign-in using credentials that have been stolen or hacked because it is valid for a single usage and has a brief expiration time.
