Plum supplies innovative medical equipment to hospitals across the UK.
Plum’s entire booking process was manual. The salespeople send the booking details including the equipment names, hospital name and operation date via emails. Further, the admin team checks the availability of the equipment in an Excel sheet and confirms to sales teams. This process takes time and has the chance of conflicts in booking dates.
They reach out to us to build a solution where their entire team can collaborate and manage the end-to-end rental booking process. The main challenges were:
Easy-to-use rental booking solution that manages daily orders, deliveries, and returns of equipment with effective team collaboration.
Easily create product bundles required for various operations.
Check the real time availability of product inventory with advance filters.
Created email workflows that automatically sent reminders to get required booking details.
We have all the required expertise to help your business grow